Privacy Policy

1. Introduction

Che Delpachitra (Ignite Realty Limited Licensed under REAA 2008) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use this website or engage with our real estate services.

2. Information We Collect

We may collect the following information:

• Contact details: Name, email address, phone number
• Property information: Property address, buying or selling intentions
• Messages: Any information you provide through our contact form
• Usage data: Pages visited, time spent on site, browser type (via anonymous analytics)

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide real estate services
• Send property updates, market reports, or relevant communications (only with your consent)
• Improve our website and customer experience
• Comply with legal and regulatory obligations under New Zealand law

4. Data Storage and Security

Your information is stored securely through our CRM system (GoHighLevel) and other trusted service providers. We use industry-standard security measures to protect your data from unauthorised access, disclosure, or loss.

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Harcourts Manukau / Ignite Realty for real estate transaction purposes
• Service providers who assist in operating our business (e.g. CRM, email delivery)
• Regulatory bodies when required by law

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at che@harcourts.co.nz.

7. Contact Us

If you have any questions about this Privacy Policy, please contact:
Che Delpachitra
Email: che@harcourts.co.nz
Phone: 022 646 1700